Our Promise

Operational stability that actively supports your firm’s ambitions, reputation and culture. Significantly less worry about running your business.

Your Partner for Operational Integrity

We align with your RIA firm’s business goals, shaping operations that produce information and insights when and where needed.

We support your firm’s vision for customer success with systems that deliver the experience you have in mind.

We create lasting solutions to remediate instances where your existing processes fail your business–designed for your particular management and investment style.

We partner on new initiatives, showing how to reap unanticipated value.

All accomplished at maximum efficiency, whether supporting your in-house operations team or fulfilling a larger role. Back Office Connection is often the answer to challenges related to finding, hiring and retaining qualified back office employees.

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Steps Ahead of Challenges

We stay steps ahead of back office challenges while you stay focused on client success and building your business.

Data integrity and accessibility are at the heart of our practice, providing sightlines and solutions for multiple areas of your business.

We support the Chief Compliance Officer with compliance administration services.

We are two-way communicators, ready to provide answers and support.

We employ a global perspective about your firm’s culture and philosophy, aligning operations to fulfill your vision.

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The Back Office Connection Way: Our Values

We deliver on our promise by taking our Core Values to heart. They drive each of our team to be true partners, stay steps ahead of challenges and support each other in service of our clients. Our values also drive hiring and training.

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Integrity

We are honest, respectful and transparent in our work and communications.

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Accountable

We focus on taking actions that get the best results possible for clients, pay attention to details and communicate in a way that enhances accountability and collaboration.

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Raise the Collaborative Knowledge

We keep up with technological advances and best practices, and adapt to our ever-changing industry. We consider the big picture along with the details. We welcome learning and sharing—within our team and with our clients.

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Engaged

Enthusiasm, energy and tenacity for our work—and for each other—shows we’re all in this together.

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Care

We care about our work, our clients and each other. We take responsibility, act mindfully and show initiative.

Getting Started With Us

Customized Services

When you contact Back Office Connection we start by understanding your pain points and the operational role you want us to play. Together, we build a detailed service list that results in a proposal.

We’re ready to jump in when we’ve honed the proposal to meet your immediate situation and plans for growth.

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Client Testimonials

Many clients have been with us for more than a decade. As their firms grow we anticipate what’s needed to meet their newest—and upcoming challenges.

Gregory Curry

President Pillar Financial Advisors, LLC

I very much view them as a partner employee—a significant part of our business both now and in the future.

Manager of Financial Operations

The most invaluable thing is their industry knowledge.

Chief Compliance Officer

Back Office Connection allows us to be our highest self. To focus on the professional aspects of the business and leave a lot of the operational stuff behind. Better than we could do in-house.

Contact

425-250-7500

info@backofficeconnnection.com

Service Area

Anywhere in the U.S. including all time zones